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How we used 1-star reviews as an opportunity to improve

Posted by Rashmi Singh on

How we used 1-star reviews as an opportunity to improve

The first thing any prospective customer does is to check out reviews. Hence every store owner aspires to get 5-star reviews by every customer. But no matter how good your app or service is you are bound to disappoint someone. There will be a few customers who may end up disappointed by your service. But every reviewWe bill the services separately so that any customer can pick and choose only those services that they wanted. This could be confusing for the customers as it may seem that the additional services come with the basic app. We will advertise the credit...

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