Snitch

Designing unparalleled customer account pages that enhance the eCommerce journey for exceptional brands.

Discover how our expert team turned client challenges into tailored solutions, maximising the potential of

Shopify Plus store using Shopify loyalty program, Wishlist, Social login

and more to drive exceptional results.

Click on the logo to check other e-commerce stores

Before
After
Before
After
Before
After
Before
After

SNITCH

Plan

Shopify Plus

Joined

2020

Industry

Clothing and Apparel

Snitch is an online men’s fashion forward clothing brand launched in 2020.
Founded in 2019, Snitch manufactures and sells fast fashion apparel for men. The company started as a B2B portal manufacturing daily menswear for retailers. However, during COVID it restructured its business model and relaunched as a D2C brand.

Requirements
  • A customer dashboard that would take care of customers' details
  • A multi-level loyalty program
  • A floating reward widget
  • POS Loyalty for physical stores
  • A wishlist button to let customers save their favourite products as well as social login
  • Integration with a seamless checkout solution
  • Order tracking on customer account page
Flits Solution
  • Setup a customer account page that matched Snitch’s brand colors
  • Set up loyalty program for multiple stages like signup, first order and rest orders and birthday credit with Store credit add-on. Integration with POS software for physical stores.
  • Flits assisted them in setting up a wishlist button on the collection and product page, and a button on the header for quick access.
  • Flits also assisted with setting up integration with Gokwik, Juspay for faster checkouts
  • Integrated with Grow Simplee to help customers track orders through their account page

Borosil

Plan

Shopify Plus

Joined

2023

Industry

Houseware

Borosil, a company established in 1962 by Dr. Lele under the name "Industrial & Engineering Apparatus Company Pvt Ltd," had a vision of becoming an internationally recognized scientific glass producer. Over the years, the company has evolved and expanded, but its core mission remains the same - providing solutions that enhance the lives of customers worldwide. Today, Borosil operates under two listed companies: Borosil Ltd, which includes consumer products and life sciences, and Borosil Renewables Ltd., which manufactures and sells solar glass. Borosil is proud to have millions of customers across India and the world, and its products are an integral part of daily life, from schools to homes to workplaces.

Requirements
  • A comprehensive customer account page
  • Quick login options
  • Multi Level reward program, wishlist, and advanced order filter
  • Customised button on the account page for return and cancellation of orders
  • Segregation of multiple orders placed together
Flits Solution
  • Return Prime button on account page
  • Set up rewards for multiple stages like signup, first order and rest orders and birthday credit with our store credit premium tool
  • Cancel order button using OrderEase app
  • Integration with EasyEcom to treat stacked orders as separate line items

THE MAN COMPANY

Plan

Shopify Plus

Joined

2018

Industry

Skincare

The Man Company offers a head to toe range of grooming essentials, to make sure every man is at its best. From hair gels, shampoos, face washes, beard oils, beard washes, soap bars, body washes, shave gels to fragrances.

Requirements
  • Tier based loyalty program
  • Customer account page reflecting the segmentation
  • Faster checkouts
  • Reward details on mobile app
  • OTP login
Flits Solution
  • The man company is a Shopify plus store hence it was possible for Flits to set up a tier based loyalty program. Shopify flow loyalty program helps trigger different reward rates as per the amount of orders.
  • The appearance of the customer account page also differs on the basis of the tier they belong to.
  • Seamless checkout integration with Gokwik
  • Flits integrated with Appbrew so TMC customers can check reward details through mobile app

SYNERGEE CANADA

Plan

Shopify Plus

Joined

2022

Industry

Fitness and Sports

Synergee Canada was born when Synergee Founder and President, Joey Huneau  saw an opportunity to create a new go-to for home gym warriors: a place to get versatile, easy-to-store, affordable and – most importantly - effective equipment.

Requirements
  • Synergee wanted a customized layout that was more functional for their consumers
  • Menu title text alterations
Flits Solution
  • Changed the layout of customer account page > my profile and delivery address, merged password change option with my profile
  • With the help of multilanguage Synergee canada could rename the title of order history to My gym

Give your customers the plus user experience. Modernise your customer account page today!