Perks

• Competitive Compensation

• Opportunities for Professional Development

• Yearly Bonus

Key Responsibilities and Skills

• Create and maintain clear, concise, and user-friendly technical documentation, including manuals, guides, and online resources.

• Write feature updates and promotional blog posts to highlight product enhancements and engage with our user community

• Create organic content for company’s social media platforms

• Excellent written and verbal communication skills.

• Proficiency in technical writing, with a keen eye for detail.

• Strong ability to understand complex technical concepts and translate them into user-friendly language.

• Familiarity with document management

• Familiar with ecommerce, ecommerce marketing SaaS products and platforms

• Solid organizational skills and the ability to manage multiple projects simultaneously.

• Experience with communication tools like Slack, Zoho, Google meet and content tools like Excel sheet, Wordpress, Freshdesk, etc

• Knowledge of information architecture and content organization best practices.

Work Experience & Education

• 1+ years of experience in technical writing/blog writing or a related field in a SaaS company.

• Bachelor's degree in Computer Science, Information technology or a relevant field.

• Portfolio of previous technical writing projects is a plus.